Client Relations Officer

Job Description:

WhiteHat Jr is looking for a part-time Client Relations Officer to join our team in Bangalore, Karnataka, IN. As a Client Relations Officer, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction and loyalty to our company. You will be the main point of contact for clients, addressing their inquiries, resolving any issues, and providing them with exceptional service.

Responsibilities: - Develop and maintain relationships with clients, understanding their needs and requirements - Act as a liaison between clients and the company, addressing any concerns or feedback - Handle client inquiries via phone, email, or in person, providing timely and accurate responses - Collaborate with internal teams to ensure client satisfaction and resolve any issues - Monitor client accounts and track their activity, identifying any potential areas for improvement - Conduct regular client meetings to review performance, discuss upcoming projects, and gather feedback - Provide ongoing support to clients, offering guidance and assistance as needed - Regularly report on client interactions, feedback, and satisfaction levels to management

Requirements: - 4 years of experience in a client-facing role - Resilient and confident personality traits - Strong people management skills - High emotional intelligence - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in MS Office and CRM software - Bachelor's degree in Business Administration or related field

Benefits: - Free accommodation - Disability insurance - Life insurance - Collaborative working environment with colleagues worldwide, fostering a global village mentality

Equal Opportunity Statement: WhiteHat Jr is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-07-14

If you meet the requirements and are looking to join a dynamic and fast-growing team, we encourage you to apply for the Client Relations Officer position at WhiteHat Jr. We look forward to welcoming you to our team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.