Client Relations Officer - Work from home

Job Description:

Zomato, a leading food delivery and restaurant aggregator company, is seeking a Client Relations Officer to work from home in Bangalore, Karnataka, IN. This part-time entry-level position requires 0 years of experience but welcomes adaptable and confident individuals with strong soft skills such as creativity and problem-solving.

Responsibilities: - Building and maintaining strong relationships with clients to ensure high levels of customer satisfaction - Communicating with clients through various channels including phone calls, emails, and video conferences - Resolving client inquiries and issues in a timely and efficient manner - Collaborating with internal teams to coordinate client requests and deliver exceptional service - Utilizing data to analyze client trends and identify opportunities for improvement

Requirements: - Excellent communication skills and a customer-oriented approach - Ability to work independently and prioritize tasks effectively - Proficiency in basic computer applications and CRM software - Willingness to learn and adapt to changing client needs - Bachelor's degree in Business Administration or a related field preferred

Benefits: - Travel and spending expenses covered - Visa sponsorship for eligible candidates - Free food provided during working hours - Opportunity to work in a dynamic and innovative industry

Working Environment: As a Client Relations Officer at Zomato, you will be part of a team that leverages data to inform decisions and drive strategic initiatives. You will have the opportunity to collaborate with colleagues from diverse backgrounds and contribute to the growth of the company.

Deadline to apply: June 3, 2024

Equal Opportunity Statement: Zomato is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants of all backgrounds and identities to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.