Remote Client Relations Representative

Job Description:

We are looking for a Remote Client Relations Representative to join our team at Samsung India in Kolkata, West Bengal, IN. This is a part-time, entry-level position with the opportunity for growth within the company. The ideal candidate will be adaptable, dedicated, with strong soft skills in analysis and decision-making.

Responsibilities: - Maintain positive relationships with clients through regular communication - Act as the primary point of contact for client inquiries and concerns - Provide product information and assistance to clients as needed - Work with the sales team to ensure client satisfaction and retention - Keep detailed records of client interactions and transactions

Requirements: - Strong communication skills, both verbal and written - Ability to work remotely and independently - Basic knowledge of customer relationship management systems - Willingness to learn and adapt to new technologies - High school diploma or equivalent

Personality traits: - Adaptable: Able to adjust to changing circumstances and environment - Dedicated: Committed to providing excellent service to clients

Soft skills: - Analysis: Able to analyze data and make informed decisions - Decision-making: Capable of making sound judgments in a timely manner

Benefits: - Employee discounts on Samsung products - Free food during work hours - Training and professional development opportunities

Working environment: - Uphold the highest standards of ethical conduct and integrity - Collaborate with team members to achieve common goals

Deadline to apply: May 2, 2024

Equal Opportunity Statement: Samsung India is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.