Client Relations Representative

Job Description:

HealthifyMe is seeking a confident and resilient Client Relations Representative to join our team in Chennai, Tamil Nadu, IN. As an Entry Level position, no prior experience is required, making this the perfect opportunity for individuals looking to start a career in client relations.

Responsibilities: - Manage client inquiries and provide excellent customer service via phone, email, and chat - Build and maintain strong relationships with clients to ensure their satisfaction and retention - Troubleshoot and resolve client issues in a timely and efficient manner - Assist in implementing strategies to improve client satisfaction and retention rates - Collaborate with internal teams to address client needs and concerns - Document and report client feedback and suggestions for product improvement - Stay up-to-date on industry trends and competitor activities - Participate in training sessions to enhance your knowledge and skills in client relations

Requirements: - Strong interpersonal and communication skills - Ability to adapt to different situations and handle challenging client interactions with professionalism - Excellent people management skills - Proficient in Microsoft Office Suite and CRM software - Bachelor's degree in Business Administration, Marketing, or related field is preferred but not required - Must be able to work part-time hours in Chennai, Tamil Nadu, IN

Personality Traits: - Confident - Resilient

Soft Skills: - Adaptability - People Management

Benefits: - Medical coverage - Training & professional development opportunities - Parental leave

Working Environment: At HealthifyMe, we value diversity and inclusivity. As a Client Relations Representative, you will have the opportunity to pave the way for a culture of belonging, working alongside a diverse team of individuals dedicated to improving the health and wellness of our clients.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: HealthifyMe is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.