Client Service Associate

Job Description:

Reliance Industries Limited is seeking a passionate and resourceful Client Service Associate to join our team in Mumbai, Maharashtra. As an Associate Level position, the ideal candidate will have 4 years of experience in client services or a related field. This part-time role offers remote work flexibility and the opportunity to work with a dynamic team that leads the industry through cutting-edge ideas and solutions.

Responsibilities: 1. Serve as the primary point of contact for assigned clients, managing relationships and ensuring high levels of client satisfaction. 2. Communicate effectively with clients to understand their needs and provide timely and accurate responses to inquiries. 3. Collaborate with internal teams to coordinate the delivery of services to clients and resolve any issues that may arise. 4. Analyze client data and provide insights to help improve client satisfaction and retention. 5. Assist in the development of client service strategies and initiatives to drive business growth. 6. Maintain client records and update systems with relevant information as needed. 7. Conduct regular client meetings and follow up on action items to ensure client needs are met. 8. Stay up to date on industry trends and best practices to enhance the client service experience.

Requirements: 1. Bachelor's degree in Business Administration or a related field. 2. 4 years of experience in client services or a similar role. 3. Strong people management and decision-making skills. 4. Excellent communication and interpersonal skills. 5. Ability to work independently and as part of a team. 6. Proven track record of building and maintaining client relationships. 7. Proficiency in Microsoft Office Suite and CRM software. 8. Ability to multitask and prioritize tasks in a fast-paced environment.

Benefits: 1. Remote work flexibility. 2. Joining Bonus. 3. Training & professional development opportunities.

Equal Opportunity Statement: Reliance Industries Limited is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified candidates will be considered for employment.

Deadline to apply: June 29, 2024

If you meet the requirements and are ready to take on a challenging and rewarding role in client services, we encourage you to apply for the Client Service Associate position at Reliance Industries Limited.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.