Client Service Manager

Job Description:

Cred is seeking a part-time Client Service Manager to join our team in Delhi, IN. As a Mid-to-Senior Level professional with at least 6 years of experience in client service management, you will be responsible for overseeing and maintaining relationships with our clients.

Responsibilities: - Develop and maintain strong relationships with clients, ensuring their needs are met and their expectations are exceeded - Act as the main point of contact for client inquiries, concerns, and feedback - Collaborate with internal teams to ensure timely and effective delivery of products and services to clients - Analyze client feedback and data to identify opportunities for improvement and growth - Develop and implement strategies to enhance client satisfaction and loyalty - Monitor client accounts to ensure they are meeting their goals and objectives - Provide regular updates and reports to senior management on client performance and satisfaction

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - 6+ years of experience in client service management or a similar role - Strong communication and interpersonal skills - Ability to work independently and as part of a team - Adaptable and reliable personality traits - Attention to detail and strong analytical skills - Proficiency in Microsoft Office Suite and CRM software

Benefits: - Company transportation - Profit sharing - Vision insurance

Working Environment: At Cred, we strive for a harmonious workplace where collaboration and respect prevail. We value diversity and inclusivity, and our team members are encouraged to bring their unique perspectives and ideas to the table.

Deadline to Apply: July 4, 2024

Equal Opportunity Statement: Cred is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.