₹49,839 - 63,129 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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We are currently seeking a motivated and energetic Client Service Representative to join our team at Stellapps in Kolkata, West Bengal, IN. As an Associate Level position, the ideal candidate will have at least 2 years of experience in a client-facing role.
Responsibilities: - Serve as the primary point of contact for clients, addressing their inquiries, concerns, and feedback in a timely and professional manner - Manage client accounts, ensuring all information is accurate and up-to-date - Collaborate with internal teams to ensure client needs are met and issues are resolved promptly - Provide clients with product information and troubleshooting support as needed - Maintain strong relationships with clients to foster loyalty and retention - Identify opportunities for upselling or cross-selling products and services to existing clients
Requirements: - Driven and energetic personality with a passion for providing exceptional customer service - Strong decision-making skills and the ability to persuade clients effectively - Previous experience in a client service or customer service role preferred - Excellent communication and interpersonal skills - Proven ability to work independently and collaboratively in a fast-paced environment
Benefits: - Paid sick leave - Remote work flexibility - Company transportation
Working Environment: At Stellapps, we encourage curiosity and questioning to fuel innovation and growth. We foster a collaborative and supportive work environment where all team members are valued for their unique perspectives and contributions.
Deadline to apply: 2024-06-26
Equal Opportunity Statement: Stellapps is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment where all employees are treated with respect and dignity.
How to apply:
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