Remote Client Service Representative

Job Description:

We are looking for a Remote Client Service Representative to join our team at Cred. As a part-time Associate Level professional based in Chennai, Tamil Nadu, IN, you will be responsible for providing excellent customer service to our clients remotely. You will play a crucial role in ensuring client satisfaction and maintaining strong relationships with our customers.

Responsibilities: 1. Communicate with clients via phone, email, and chat to address their inquiries and resolve any issues. 2. Provide information about our products and services to clients and assist them in making informed decisions. 3. Keep accurate records of client interactions and transactions. 4. Collaborate with other team members to coordinate client service efforts and ensure a seamless customer experience. 5. Proactively identify opportunities to improve client service processes and suggest innovative solutions. 6. Make decisions that align with the best interests of both the clients and the company. 7. Contribute to a positive and supportive working environment by demonstrating hard work and resourcefulness. 8. Align your work with our company's mission and values to provide meaningful service to our clients.

Requirements: 1. At least 2 years of experience in a customer service or client-facing role. 2. Must possess strong interpersonal skills and the ability to communicate effectively with clients. 3. Demonstrated ability to think innovatively and make decisions that contribute to the success of the team. 4. Highly motivated and hardworking individual who is dedicated to providing exceptional client service. 5. Willingness to work remotely and independently, while still being a team player. 6. Must be resourceful and proactive in finding solutions to client issues. 7. Visa sponsorship available for eligible candidates.

Benefits: 1. Company transportation provided for remote employees. 2. Vision insurance offered to help support your healthcare needs. 3. Visa sponsorship available for qualified candidates.

Working Environment: At Cred, we believe in aligning our work with a greater purpose. As a Remote Client Service Representative, you will have the opportunity to contribute to a meaningful mission and make a positive impact on our clients' lives.

Deadline to Apply: July 4, 2024

Equal Opportunity Statement: Cred is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.