Client Service Representative - Work from home

Job Description:

Policybazaar is currently seeking a Client Service Representative to work from home in Mumbai, Maharashtra. This part-time position is ideal for individuals with at least 4 years of experience in client servicing. As an Associate Level role, the Client Service Representative will be responsible for maintaining strong relationships with clients, providing excellent customer service, and handling client inquiries and concerns.

Responsibilities: - Respond promptly to client inquiries via phone, email, or chat - Provide accurate information about products and services - Identify and escalate priority issues - Keep accurate records of client interactions - Collaborate with team members to ensure client satisfaction - Perform other duties as assigned

Requirements: - 4 years of experience in client servicing - Excellent communication skills - Reliable and adaptable personality traits - Strong negotiation and critical thinking skills - Ability to work independently and in a team - Proficient in Microsoft Office suite - High school diploma or equivalent

Benefits: - Free food - Training & professional development opportunities - Free accommodation

Working Environment: The Client Service Representative will work remotely but will be expected to build strong relationships with colleagues, clients, and partners. Regular communication and collaboration are essential to succeed in this role.

Equal Opportunity Statement: Policybazaar is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.