Client Support Assistant

Job Description:

Licious is seeking a motivated and enthusiastic Client Support Assistant to join our team in Kolkata, West Bengal. As a Client Support Assistant, you will be responsible for providing excellent customer service to our clients and assisting with various administrative tasks. This is a part-time entry-level position with no prior experience required.

Responsibilities: - Respond to client inquiries via phone, email, and chat in a timely and professional manner - Assist clients with placing orders, resolving issues, and providing product information - Maintain accurate records of client interactions and transactions - Collaborate with internal teams to ensure client satisfaction - Assist with administrative tasks such as data entry, filing, and organizing documents - Provide feedback to the management team on ways to improve the client experience

Requirements: - Independent and resourceful with the ability to work well in a team environment - Strong attention to detail and excellent communication skills - Willingness to learn and adapt to new tasks and responsibilities - Ability to prioritize and multitask in a fast-paced environment - Basic computer skills and familiarity with Microsoft Office suite - High school diploma or equivalent

Benefits: - Free accommodation for out-of-town employees - Remote work flexibility for a better work-life balance - Company transportation for commuting to and from the office

Working Environment: At Licious, we believe in recognizing and rewarding employees based on performance and merit. We foster a collaborative and inclusive work environment where everyone has the opportunity to grow and succeed.

Deadline to Apply: Interested candidates should apply by May 6, 2024.

Equal Opportunity Statement: Licious is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment without regard to these characteristics.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.