Client Support Associate

As a Client Support Associate at Udaan, you will be responsible for providing exceptional customer service to our clients in Kolkata, West Bengal. This part-time entry-level position is perfect for individuals who are hardworking, driven, and possess strong people management and communication skills.

Responsibilities: 1. Respond to client inquiries via phone, email, and chat in a timely and professional manner. 2. Assist clients with product information, order placement, and issue resolution. 3. Build and maintain strong relationships with clients to ensure customer satisfaction and retention. 4. Collaborate with internal teams to address client needs and concerns. 5. Provide feedback and suggestions for improving customer support processes.

Requirements: 1. A high school diploma or equivalent. 2. Excellent communication skills, both verbal and written. 3. Strong people management skills. 4. Ability to work independently and as part of a team. 5. Basic computer skills and proficiency in Microsoft Office. 6. Previous customer service experience is a plus but not required.

Benefits: 1. Visa sponsorship for eligible candidates. 2. Paid Time Off (PTO) for part-time employees. 3. Company-provided equipment for work purposes. 4. Opportunity for career growth within the company.

Working environment: At Udaan, we believe in fostering a flexible environment that adapts to change with speed and efficiency. As a Client Support Associate, you will have the opportunity to grow and develop your skills in a supportive and collaborative workplace.

Deadline to apply: June 7, 2024

Equal Opportunity Statement: Udaan is an equal opportunity employer and welcomes applicants from all backgrounds. We do not discriminate based on race, color, religion, gender, sexual orientation, age, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.