Client Support Manager

Job Description:

Blinkit is seeking a talented Client Support Manager to join our team in Chennai, Tamil Nadu. As a Client Support Manager, you will be responsible for managing relationships with our clients and ensuring their needs are met. You will work closely with the sales and marketing teams to understand client requirements and provide solutions that meet or exceed their expectations.

Responsibilities: - Serve as the main point of contact for all client inquiries, issues, and requests - Develop and maintain strong relationships with clients through regular communication and meetings - Understand client needs and objectives to provide tailored solutions - Coordinate with internal teams to ensure client satisfaction and timely delivery of services - Analyze data and feedback from clients to identify areas for improvement - Monitor client accounts to ensure they are meeting their goals and objectives - Prepare regular reports and presentations for clients and internal teams

Requirements: - Bachelor's degree in Business Administration or related field - Minimum of 8 years of experience in client services or account management - Proven track record of managing client relationships and exceeding targets - Confident and hardworking personality traits - Excellent presentation and cooperation skills - Ability to work in a fast-paced environment and handle multiple priorities - Strong communication and problem-solving skills

Benefits: - Free accommodation for outstation candidates - Visa sponsorship for eligible candidates - Remote work flexibility based on performance - Competitive salary and benefits package

Working Environment: At Blinkit, we strive to spark creativity and motivation in an environment that inspires greatness. Our team is passionate about delivering exceptional service to our clients and working collaboratively towards our goals.

Deadline to Apply: July 12, 2024

Equal Opportunity Statement: Blinkit is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.