Client Support Officer

NoBroker is seeking a passionate and energetic Client Support Officer to join our team in Kolkata, West Bengal. As an Associate Level position, we require a minimum of 3 years of experience in a customer support or related role.

Responsibilities: - Provide exceptional customer support to clients via phone, email, and chat - Understand client needs and provide appropriate solutions and assistance - Collaborate with internal teams to ensure timely resolution of client issues - Maintain accurate records of client interactions and transactions - Continuously improve client support processes and procedures - Participate in training and professional development opportunities

Requirements: - Strong communication skills and a customer-centric approach - Ability to work in a fast-paced environment and handle multiple tasks efficiently - Excellent teamwork and planning skills - Proficiency in using CRM software and Microsoft Office applications - Prioritize understanding and empathy in all interactions

Benefits: - Company transportation provided - Training and professional development opportunities - Profit sharing program

Working environment: At NoBroker, we prioritize understanding and empathy in all interactions. We believe in creating a supportive and inclusive work environment where all team members can thrive.

Deadline to apply: 2024-07-13

Equal Opportunity Statement: NoBroker is an equal opportunity employer and does not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other legally protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.