Client Support Officer - Work from home

Job Description:

Stellapps, a leading technology company based in Bangalore, Karnataka, is seeking a dedicated and motivated Client Support Officer to join our team. This is a part-time position with the opportunity to work from home, making it an ideal role for those looking for flexible work arrangements. As an entry-level position, no prior experience is required, making this a great opportunity for recent graduates or individuals looking to start their career in client support.

Responsibilities: 1. Provide excellent customer support to clients via phone, email, and chat channels. 2. Resolve client inquiries and issues in a timely and professional manner. 3. Collaborate with internal teams to escalate and address more complex client concerns. 4. Maintain accurate and thorough records of client interactions and resolutions. 5. Assist in troubleshooting technical issues and providing basic technical support. 6. Contribute to ongoing improvements in client support processes and procedures. 7. Stay up to date on product knowledge and industry trends to better assist clients.

Requirements: 1. Driven and passionate individual who is eager to learn and grow in a client support role. 2. Strong critical thinking skills and the ability to adapt to changing situations. 3. Excellent communication skills, both written and verbal. 4. Comfortable working independently and in a remote setting. 5. Tech-savvy with a basic understanding of software and technology. 6. High school diploma or equivalent required, college degree preferred.

Benefits: 1. Joining Bonus for new hires to kickstart their career with us. 2. Remote work flexibility to allow for a better work-life balance. 3. Company transportation for occasional in-person meetings or team events. 4. Opportunity to give back to the community through corporate social responsibility initiatives.

Equal Opportunity Statement: Stellapps is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and encourage individuals of all races, genders, sexual orientations, and abilities to apply for this position.

Deadline to apply: June 25, 2024

If you are a motivated individual with a passion for client support and a desire to kickstart your career in a dynamic and growing company, we encourage you to apply for the Client Support Officer position at Stellapps. Join us in making a difference in the world of technology and client services.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.