Client Support Representative - Work from home

Job Description:

Google India is seeking a Client Support Representative to join our dynamic team. This is a part-time, entry-level position that allows you to work from the comfort of your own home in Bangalore, Karnataka, IN. As a Client Support Representative, you will be responsible for providing exceptional customer service to our clients and ensuring their needs are met in a timely and professional manner.

Responsibilities: 1. Communicate with clients via phone, email, and chat to address their inquiries and resolve any issues they may have. 2. Collaborate with our internal teams to ensure prompt and accurate responses to client requests. 3. Maintain detailed records of client interactions and transactions. 4. Identify opportunities to upsell or cross-sell additional products or services to clients. 5. Stay up-to-date on product offerings and industry trends to better assist clients. 6. Provide feedback to our product development team based on client interactions and feedback.

Requirements: 1. 1 year of experience in customer service or a related field. 2. Confident and energetic personality. 3. Strong negotiation and communication skills. 4. Ability to work independently and efficiently in a remote environment. 5. Proficiency with Microsoft Office and CRM systems. 6. Bachelor's degree in Business Administration or a related field is preferred.

Benefits: - Medical coverage - Parental leave - Visa sponsorship

Working Environment: At Google India, we strive to create a supportive and inclusive environment for all our employees. We are dedicated to helping our team members grow both personally and professionally.

Deadline to Apply: June 7, 2024

Equal Opportunity Statement: Google India is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.