Client Support Specialist - Work from home

Job Description: BookMyShow is seeking a motivated and independent Client Support Specialist to join our team on a part-time basis with the flexibility to work from home. As an Entry Level position, we require at least 1 year of experience in customer service or a related field.

Responsibilities: - Provide exceptional customer support through various channels such as phone, email, and chat - Troubleshoot and resolve customer issues in a timely and efficient manner - Maintain accurate records of customer interactions and transactions - Collaborate with internal teams to escalate and resolve complex customer inquiries - Assist in identifying patterns or trends in customer issues to improve overall client experience - Stay up-to-date on product knowledge and industry trends to provide accurate information to customers

Requirements: - Independent and self-motivated with the ability to work remotely - Strong time management skills and attention to detail - Excellent communication skills, both written and verbal - 1 year of experience in customer service or a related field - High school diploma or equivalent required, Bachelor's degree preferred

Personality traits: We are looking for individuals who are independent and self-motivated, with a strong desire to provide exceptional customer support.

Soft skills: Time management and attention to detail are critical for success in this role.

Benefits: As part of the BookMyShow team, you will enjoy benefits such as free food, life insurance, and remote work flexibility. We also empower our employees to take ownership and make impactful decisions in a collaborative working environment.

Equal Opportunity Statement: BookMyShow is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected status. We believe in creating a diverse and inclusive work environment where all employees feel valued and respected.

Deadline to apply: June 12, 2024

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.