Contact Center Officer

Job Description:

Stellapps, a leading technology company in the dairy industry, is seeking a part-time Contact Center Officer to join our team in Mumbai, Maharashtra, IN. This entry-level position does not require any prior experience, making it a great opportunity for individuals looking to kickstart their career in the tech industry.

As a Contact Center Officer, you will be responsible for handling customer inquiries and providing support via phone, email, and chat. This role requires excellent communication skills, as well as a strong ability to problem-solve and research solutions for customers. The ideal candidate will be resourceful and adaptable, able to quickly learn new information and adapt to changing situations.

Responsibilities: - Responding to customer inquiries in a professional and timely manner - Providing technical support for customers using Stellapps' products and services - Researching solutions to customer issues and escalating complex problems to the appropriate team members - Maintaining accurate records of customer interactions and transactions - Collaborating with other members of the contact center team to ensure a seamless customer experience

Requirements: - Strong communication skills - Ability to multitask and prioritize tasks effectively - Resourceful and adaptable - Problem-solving skills - Research skills

Benefits: - Company transportation - Life insurance - Visa sponsorship

Equal Opportunity Statement: Stellapps is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We welcome and encourage applications from all qualified individuals, regardless of race, gender, age, disability, or any other characteristic protected by law.

If you are a motivated individual with a passion for customer service and a willingness to learn, we encourage you to apply for the Contact Center Officer position at Stellapps. The deadline to apply is July 12, 2024. Join our team and be a part of a company that transcends borders, promoting collaboration on a global scale.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.