Remote Customer Care Assistant

Job Description:

Rupeek is seeking a Remote Customer Care Assistant to join our team in Mumbai, Maharashtra. As a part-time Associate Level role, the successful candidate will have at least 3 years of experience in customer service.

Responsibilities: 1. Provide exceptional customer care through various remote channels such as phone, email, and live chat. 2. Assist customers in navigating our products and services, addressing their inquiries, and resolving any issues they may encounter. 3. Maintain accurate records of customer interactions and transactions. 4. Collaborate with other team members to ensure a seamless customer experience. 5. Continuously seek out ways to improve customer satisfaction and provide feedback to the team.

Requirements: 1. Hardworking and resourceful individual who can thrive in a remote work setting. 2. Demonstrated creativity in problem-solving and the ability to cooperate effectively with team members. 3. Excellent written and verbal communication skills. 4. Proficient in using customer service software and tools. 5. Ability to work independently and prioritize tasks effectively.

Benefits: - Dental insurance - Disability insurance - Relocation allowance

Working Environment: At Rupeek, we encourage curiosity and questioning to fuel innovation and growth. Our team members are empowered to think outside the box and contribute their unique perspectives to our operations.

Deadline to Apply: 2024-07-07

Equal Opportunity Statement: Rupeek is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all team members can thrive.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.