Remote Customer Care Associate

Policybazaar is seeking a Remote Customer Care Associate to join our team in Mumbai, Maharashtra. As a part-time entry-level position, the successful candidate will have at least 1 year of experience in a customer service role.

Responsibilities: 1. Provide exceptional customer service through various communication channels, including phone, email, and chat. 2. Assist customers with inquiries, concerns, and complaints in a timely and professional manner. 3. Research and resolve customer issues to ensure customer satisfaction. 4. Collaborate with other team members to streamline processes and improve the overall customer experience. 5. Keep accurate records of customer interactions and transactions.

Requirements: 1. Driven and independent personality traits. 2. Strong innovation and research skills. 3. Excellent communication and interpersonal skills. 4. Ability to work remotely and independently. 5. Proficiency in Microsoft Office and other relevant software applications. 6. High school diploma or equivalent.

Benefits: - Profit sharing opportunities. - Relocation allowance for eligible candidates. - Paid Time Off (PTO) for part-time employees.

Working Environment: At Policybazaar, we empower our employees to take ownership of their work and make impactful decisions. As a Remote Customer Care Associate, you will have the autonomy to collaborate with your team members and deliver exceptional customer service.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: Policybazaar is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.