Customer Care Specialist - Work from home

Job Description:

Tech Mahindra is seeking a motivated and reliable Customer Care Specialist to join our team on a part-time basis. This position offers the flexibility to work from home in Bangalore, Karnataka, IN. As an entry-level role, no prior experience is required, making it a great opportunity for individuals looking to kickstart their career in customer care and support.

Responsibilities: - Handle customer inquiries and provide exceptional support via phone, email, and chat - Resolve customer issues in a timely and professional manner - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure a seamless customer experience - Utilize analytical skills to identify trends and provide insights for continuous improvement - Follow company policies and procedures to ensure customer satisfaction - Meet or exceed customer care goals and targets

Requirements: - Passionate about providing excellent customer service - Strong teamwork and collaboration skills - Excellent analytical and problem-solving abilities - Reliable and able to work independently from a home office environment - Proficient in using computer systems and software applications - Effective communication skills, both verbal and written - High school diploma or equivalent required

Benefits: - Relocation allowance for eligible candidates - Profit sharing opportunities - Free food provided during working hours - Opportunity to grow and advance within the company

Working Environment: At Tech Mahindra, we foster a culture that embraces change and responds resiliently to challenges. Our team members are encouraged to innovate, collaborate, and adapt to new situations in order to achieve success. You will have the opportunity to work in a dynamic and supportive environment where your contributions are valued.

Equal Opportunity Statement: Tech Mahindra is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to Apply: May 1, 2024

Join our team as a Customer Care Specialist and make a positive impact on our customers while developing valuable skills for your future career growth. Apply now and begin your journey with Tech Mahindra!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.