Remote Customer Service Associate

Job Description: Cred is seeking a Remote Customer Service Associate to join our team in Chennai, Tamil Nadu, IN. As a part-time position with entry-level seniority and zero years of experience required, this role is perfect for individuals looking to kickstart their career in customer service.

Responsibilities: - Provide exceptional customer service to clients through various communication channels such as phone, email, and chat - Assist customers with inquiries, product information, account management, and issue resolution - Utilize problem-solving skills to address customer concerns and provide effective solutions - Collaborate with other team members to ensure a seamless customer experience - Adhere to company policies and procedures in all customer interactions - Maintain accurate records of customer interactions and transactions

Requirements: - Adaptable personality traits to thrive in a fast-paced remote work environment - Resourcefulness to independently research and develop strategic plans for customer support - Strong communication skills to effectively interact with customers - Ability to multitask and prioritize tasks efficiently - Proficiency in using customer service software and systems - High school diploma or equivalent

Benefits: - Retirement plan for financial security in the future - Free food to enjoy during work hours - Travel opportunities for personal growth and development

Working Environment: At Cred, we offer a high-energy workplace where employees are encouraged to achieve success and deliver impactful results. The remote setting allows for flexibility and independence while still being part of a supportive team environment.

Deadline to Apply: July 15, 2024

Equal Opportunity Statement: Cred is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected status. We are committed to creating an inclusive and diverse workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.