Customer Service Officer - Work from home

Job Description:

We are looking for a confident and dedicated Customer Service Officer to join our team at Cipla. This is a part-time position that allows you to work from the comfort of your own home in Delhi, India. As an Associate level employee, you will be responsible for providing excellent customer service to our clients while also demonstrating innovation and problem-solving skills.

Responsibilities: - Respond to customer inquiries and resolve issues in a timely and professional manner - Provide information about our products and services to customers - Process orders and returns - Keep accurate records of customer interactions and transactions - Collaborate with other team members to improve customer service processes - Stay up-to-date on product knowledge and company policies - Use your problem-solving skills to address customer concerns effectively - Work independently and efficiently from a remote location

Requirements: - 3 years of experience in customer service or a related field - Excellent communication skills, both verbal and written - Ability to work independently and manage time effectively - Proficiency in using customer service software and tools - Confidence in dealing with customers of diverse backgrounds - Dedication to providing top-notch customer service - Strong innovation and problem-solving skills

Benefits: - Dental insurance - Life insurance - Disability insurance

Working Environment: At Cipla, we value fresh ideas and inventive solutions. Our working environment encourages creativity and embraces a culture of innovation. As a remote Customer Service Officer, you will have the opportunity to contribute your unique perspective and make a real impact on our customer service processes.

Equal Opportunity Statement: Cipla is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or disability. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants are encouraged to apply.

Deadline to apply: June 12, 2024.

If you meet the requirements and are interested in joining our team as a Customer Service Officer, we would love to hear from you. Apply today and be a part of our dynamic and innovative company!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.