Customer Service Representative

Stellapps, a leading dairy technology company based in Mumbai, Maharashtra, is seeking a passionate and reliable Customer Service Representative to join our team on a part-time basis. This entry-level position is ideal for individuals looking to kickstart their career in customer service.

Responsibilities: - Responding to customer inquiries and resolving issues in a timely and professional manner - Managing customer accounts and ensuring a high level of customer satisfaction - Collaborating with other departments to address customer needs and concerns - Providing product information and assistance to customers - Keeping accurate records of customer interactions and transactions - Assisting with general office tasks as needed

Requirements: - Strong communication and interpersonal skills - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Leadership qualities and the ability to think strategically - Proficiency in Microsoft Office Suite and CRM software - High school diploma or equivalent - No previous experience required

Personality traits: - Passionate about providing excellent customer service - Reliable and dependable in all tasks and responsibilities

Soft skills: - Strong leadership skills to guide and support customers effectively - Ability to engage in strategic planning to enhance the customer service experience

Benefits: - Visa sponsorship for eligible candidates - Joining bonus for successful applicants - Free accommodation for out-of-town employees

Working environment: At Stellapps, we encourage calculated risk-taking to drive innovation and progress. Our team is dynamic and collaborative, with a strong focus on continuous improvement and learning.

Deadline to apply: May 11, 2024

Equal opportunity statement: Stellapps is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees can thrive.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.