Customer Service Representative - Work from home

Quikr is seeking a motivated and adaptable Customer Service Representative to work from home in Mumbai, Maharashtra. This part-time entry-level position requires at least 1 year of experience in customer service.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Resolve customer complaints and issues promptly and effectively - Provide information about products and services to customers - Process orders, returns, and exchanges - Keep accurate records of customer interactions and transactions - Collaborate with other team members to ensure customer satisfaction

Requirements: - Strong communication skills - Ability to work independently and as part of a team - Excellent problem-solving skills - Creativity and leadership qualities - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent

Personality traits: - Adaptable - Motivated

Soft skills: - Creativity - Leadership

Benefits: - Training & professional development opportunities - Paid overtime - Gym membership

Working environment: At Quikr, we encourage curiosity and questioning to fuel innovation and growth. Our team values collaboration and creativity, and we strive to create a positive and inclusive work environment for all employees.

Deadline to apply: 2024-07-13

Equal opportunity statement: Quikr is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. We welcome and encourage diversity in our workplace.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.