₹32,395 - 49,008 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
Vedanta Resources Limited is seeking a part-time Customer Success Associate to join our team in Delhi, India. As an Entry Level position, we are looking for individuals with at least 1 year of experience who are dedicated, reliable, detail-oriented, and adaptable.
Responsibilities: 1. Serve as the primary point of contact for customers, handling inquiries, resolving issues, and providing exceptional customer service. 2. Monitor customer accounts, track usage, and identify opportunities for upselling and cross-selling. 3. Collaborate with sales and marketing teams to develop strategies for customer retention and growth. 4. Conduct regular check-ins with customers to gather feedback and ensure satisfaction. 5. Assist with onboarding new customers and providing support during the implementation process. 6. Utilize CRM software to track customer interactions, update information, and manage tasks.
Requirements: 1. Bachelor's degree in Business Administration, Marketing, or a related field. 2. Excellent communication skills, both written and verbal. 3. Strong attention to detail and organizational skills. 4. Ability to work independently and as part of a team. 5. Proficiency in Microsoft Office suite and CRM software. 6. Prior experience in customer service or sales is preferred.
Benefits: - Disability insurance - Dental insurance - Free accommodation
Working Environment: At Vedanta Resources Limited, we embrace creativity in a culture that values fresh ideas and inventive solutions. Our team is dedicated to providing excellent service to our customers while fostering a collaborative and supportive work environment.
Deadline to apply: June 12, 2024
Equal Opportunity Statement: Vedanta Resources Limited is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or any other protected status. All qualified applicants will receive consideration for employment.
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