Customer Support Associate

Job Description:

Larsen & Toubro is seeking a dedicated and reliable Customer Support Associate to join our team in Kolkata, West Bengal. As a part-time entry-level position, we are looking for individuals with at least 1 year of experience who possess strong analytical skills and adaptability.

Responsibilities: - Provide exceptional customer service through various communication channels such as phone, email, and chat - Assist customers with inquiries, product information, order tracking, and issue resolution - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure a seamless customer experience - Identify and escalate priority issues to the appropriate department - Stay up to date on product knowledge to effectively assist customers

Requirements: - Bachelor's degree or equivalent work experience - Strong analytical skills and adaptability - Reliable and dedicated work ethic - Excellent communication and interpersonal skills - Proficiency in MS Office and CRM software - Ability to multitask and prioritize in a fast-paced environment

Benefits: - Free food provided during work hours - Visa sponsorship for eligible candidates - Company equipment provided for work tasks

Working Environment: At Larsen & Toubro, we encourage calculated risk-taking to drive innovation and progress. We value creativity, collaboration, and a commitment to excellence in all aspects of our work.

Equal Opportunity Statement: Larsen & Toubro is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: May 29, 2024

Join our team and be a part of a dynamic company that values your skills and contributions as a Customer Support Associate! Apply now.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.