Remote Customer Support Associate

Tech Mahindra is seeking a Remote Customer Support Associate to join our team based in Chennai, Tamil Nadu, India. This part-time position is at the Associate level and requires a minimum of 2 years of experience in customer support or a related field.

As a Remote Customer Support Associate, you will be responsible for providing exceptional customer service to our clients through various channels, including phone, email, and chat. You will handle customer inquiries, resolve issues, and ensure a positive customer experience. Additionally, you will collaborate with other team members to improve processes and provide feedback on customer needs.

The ideal candidate for this role will be resourceful, passionate, innovative, and possess strong critical thinking skills. They should be able to work independently and make effective decisions to meet customer needs.

In terms of benefits, Tech Mahindra offers disability insurance, company transportation, and company-provided equipment for remote work. We encourage autonomy and independence in our working environment, trusting employees to excel in their roles.

The deadline to apply for this position is July 13, 2024. Tech Mahindra is an equal opportunity employer that values diversity and inclusion in the workplace.

Join our team and help us deliver outstanding customer support to our clients around the globe. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.