Customer Support Associate - Work from home

Job Description:

Vedanta Resources Limited is seeking a Customer Support Associate to join our team on a part-time basis, working from home. As an entry-level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer support.

Responsibilities: - Respond to customer inquiries and provide support via phone, email, and chat - Assist customers with product information, troubleshooting, and issue resolution - Handle complaints and escalate issues as needed - Keep accurate records of customer interactions and transactions - Collaborate with other team members to improve overall customer satisfaction

Requirements: - Strong interpersonal skills and the ability to communicate effectively with customers - Driven and adaptable, with a strong willingness to learn and grow in the role - Innovative mindset and high emotional intelligence to handle various customer situations - Ability to work independently and manage time effectively in a remote work environment

Benefits: - Vision insurance coverage - Visa sponsorship for eligible candidates - Paid overtime opportunities for exceeding performance expectations

Working Environment: At Vedanta Resources Limited, we strive to cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, innovation, and a proactive approach to problem-solving, empowering our team members to take ownership of their work and make a meaningful impact.

Deadline to Apply: Interested candidates are encouraged to submit their applications by May 1, 2024.

Equal Opportunity Statement: Vedanta Resources Limited is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.