Customer Support Officer

Job Description:

Pine Labs is seeking a motivated and confident Customer Support Officer to join our team in Delhi, IN. As a Customer Support Officer, you will be responsible for providing top-notch customer service to our clients and customers.

Responsibilities: - Handle customer inquiries and resolve issues in a timely and professional manner - Communicate with customers via phone, email, and chat - Provide product information and guidance to customers - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure customer satisfaction - Conduct research to resolve customer inquiries and concerns - Uphold the highest standards of ethical conduct and integrity

Requirements: - 1 year of experience in customer support or a related field - Motivated and confident personality traits - Strong research skills - Ability to work well in a team environment - Excellent communication skills - Ability to handle multiple tasks and prioritize effectively - Bachelor's degree or equivalent work experience - Proficiency in Microsoft Office Suite

Benefits: - Free food - Dental insurance - Medical coverage

Working Environment: At Pine Labs, we uphold the highest standards of ethical conduct and integrity in all aspects of our business. Our team values collaboration, innovation, and respect for one another.

Equal Opportunity Statement: Pine Labs is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.