Customer Support Officer - Work from home

Job Description:

Practo, a leading healthcare technology company based in Bangalore, Karnataka, is seeking a dedicated and passionate individual to join our team as a Customer Support Officer. This is a part-time, entry-level position that allows you to work from the comfort of your own home.

Responsibilities: - Provide exceptional customer support via phone, email, and chat - Resolve customer issues and inquiries in a professional and timely manner - Conduct research to answer customer questions and provide accurate information - Work closely with the customer support team to ensure high levels of customer satisfaction - Assist with project management tasks as needed

Requirements: - Strong communication skills - Ability to work independently and manage time effectively - Proficiency in basic computer skills - Willingness to learn and adapt to new technologies - No prior experience required

Personality Traits: - Dedicated - Passionate

Soft Skills: - Research - Project management

Benefits: - Profit sharing - Gym membership - Disability insurance

Working Environment: At Practo, we strive to spark creativity and motivation in an environment that inspires greatness. We encourage collaboration and innovation to deliver the best possible service to our customers.

Deadline to Apply: July 15, 2024

Equal Opportunity Statement: Practo is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We value diversity and inclusion in our workplace.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.