Customer Support Representative

Job Description:

Larsen & Toubro is seeking a part-time Customer Support Representative to join our team in Delhi, IN. As an Entry Level position, no prior experience is required, but candidates should be driven and resourceful individuals who possess strong project management skills and excel in a team environment.

Responsibilities: 1. Provide exceptional customer support through various channels such as phone, email, and chat. 2. Assist customers with inquiries, concerns, and technical issues regarding our products and services. 3. Escalate complex issues to the appropriate department for resolution. 4. Maintain accurate records of customer interactions and transactions. 5. Collaborate with other team members to ensure a seamless customer experience. 6. Participate in training sessions to stay up-to-date on product knowledge and customer service best practices.

Requirements: 1. 1 year of experience in a customer service or related field is preferred but not required. 2. Excellent communication skills, both verbal and written. 3. Strong problem-solving abilities and a patient demeanor. 4. Ability to multitask and prioritize workload in a fast-paced environment. 5. Proficiency in MS Office and CRM software. 6. Ability to work well within a team and independently.

Benefits: - Remote work flexibility. - Paid Time Off (PTO). - Paid sick leave.

Working Environment: At Larsen & Toubro, we offer a dynamic workplace that values teamwork, fosters innovation, and promotes shared success. Our team works collaboratively to achieve our goals and make a positive impact on our customers.

Equal Opportunity Statement: Larsen & Toubro is an equal opportunity employer and we value diversity in our workforce. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified candidates are encouraged to apply.

Deadline to Apply: July 3, 2024

If you are a driven and resourceful individual looking to kickstart your career in customer support, we encourage you to apply for this exciting opportunity at Larsen & Toubro. Join us in delivering exceptional service to our valued customers and contributing to our team's success.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.