Customer Support Representative

Moglix is seeking a reliable and dedicated Customer Support Representative to join our team in Bangalore, Karnataka, IN on a part-time basis. As an Associate Level position, we require a minimum of 2 years of experience in customer support roles.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Troubleshoot and resolve customer issues and complaints - Manage customer accounts, orders, and returns accurately and efficiently - Work closely with other departments to ensure customer satisfaction and problem resolution - Maintain a high level of product knowledge to provide accurate information to customers - Meet and exceed customer service goals and key performance indicators

Requirements: - Excellent communication and interpersonal skills - Strong negotiation and cooperation abilities - Ability to work independently and as part of a team - Proficient in Microsoft Office and CRM software - Previous experience in a customer support role is required - Reliable and dedicated work ethic

Benefits: - Company equipment provided - Profit sharing opportunities - Free accommodation for remote employees

Working environment: At Moglix, we are dedicated to understanding and exceeding customer expectations. Our team is committed to providing the best possible customer support experience.

Deadline to apply: July 12, 2024

Equal Opportunity Statement: Moglix is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We welcome all qualified candidates to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.