Customer Support Representative - Work from home

Licious, a leading online meat delivery company based in Delhi, is seeking a dedicated and resourceful Customer Support Representative to join our team. This is a part-time position that offers the flexibility to work from home. We are looking for an individual with at least 2 years of experience in customer support who possesses excellent problem-solving skills and adaptability.

Responsibilities: 1. Provide high quality customer service via phone, email, and chat. 2. Resolve customer inquiries, complaints, and issues in a timely and professional manner. 3. Maintain accurate records of customer interactions and transactions. 4. Collaborate with other team members to ensure a seamless customer experience. 5. Leverage data to inform decisions and drive strategic initiatives.

Requirements: 1. Minimum of 2 years of experience in customer support or a related field. 2. Excellent communication and interpersonal skills. 3. Ability to multitask and prioritize in a fast-paced environment. 4. Strong problem-solving skills and adaptability. 5. Resourceful and hardworking attitude.

Benefits: 1. Visa sponsorship for eligible candidates. 2. Medical coverage for employees. 3. Profit sharing opportunities.

Working Environment: At Licious, we value data-driven decision making and encourage our employees to leverage data to inform their work. Our team is collaborative, innovative, and committed to providing the best customer experience possible.

Deadline to Apply: Interested candidates should submit their application by May 18, 2024.

Equal Opportunity Statement: Licious is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate on the basis of race, gender, age, religion, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.