₹32,395 - 53,161 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
Zoho Corporation is seeking a dedicated and enthusiastic Customer Support Representative to join our team on a part-time basis, working from home. As an Entry Level position, candidates with at least 1 year of experience are encouraged to apply. The ideal candidate will be energetic, confident, possess strong project management skills, and be able to work effectively in a cooperative team environment.
Responsibilities: 1. Provide exceptional customer support via phone, email, and chat channels. 2. Assist customers with inquiries, troubleshoot technical issues, and provide timely and accurate solutions. 3. Document customer interactions and update customer records in the company database. 4. Collaborate with internal teams to escalate and resolve complex customer issues. 5. Stay up-to-date on product knowledge and industry trends to provide accurate information to customers. 6. Meet and exceed customer satisfaction goals and performance metrics.
Requirements: 1. 1 year of experience in a customer support or similar role. 2. Excellent communication skills and a strong customer-centric approach. 3. Ability to multitask and prioritize tasks effectively. 4. Proficiency in using CRM software and other customer support tools. 5. High school diploma or equivalent.
Benefits: 1. Vision insurance. 2. Disability insurance. 3. Company transportation.
Working Environment: As a Customer Support Representative at Zoho Corporation, you will thrive in an energetic and rapidly evolving work setting. We value teamwork, innovation, and a customer-first mindset.
Equal Opportunity Statement: Zoho Corporation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.
Deadline to Apply: June 26, 2024
Join our team at Zoho Corporation and be part of a dynamic and customer-focused environment, where your skills and contributions are valued. Apply now!
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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