Remote Live Chat Assistant

Job Description:

We are seeking a Remote Live Chat Assistant to join our team at Samsung India in Kolkata, West Bengal. This part-time entry-level position requires no prior experience, making it a great opportunity for individuals looking to gain valuable skills and start their career in customer service.

As a Remote Live Chat Assistant, your primary responsibility will be to engage with customers through live chat on our website to provide assistance, answer questions, and resolve any issues they may have. You must have a friendly and energetic personality, as well as the ability to remain resilient and composed in high-pressure situations. Strong problem-solving skills and persuasion abilities are also essential for this role.

In addition to handling customer inquiries, you will also be responsible for promoting Samsung products and services through live chat interactions. This requires a good understanding of our products and the ability to effectively communicate their features and benefits to customers.

As a member of our team, you will have access to benefits such as dental insurance, travel & spending expenses, and travel opportunities. You will also have the opportunity to work in a dynamic and collaborative environment, where you will be part of a team that leads the industry through cutting-edge ideas and solutions.

If you are passionate about technology and enjoy helping others, we encourage you to apply for this position. The deadline to apply is May 29, 2024.

Equal Opportunity Statement: Samsung India is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, ethnicity, gender, sexual orientation, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.