Live Chat Assistant

As a Live Chat Assistant at BharatPe, based in Bangalore, Karnataka, you will play a crucial role in providing excellent customer service and support through online chat platforms. This part-time entry-level position does not require any previous experience, making it an ideal opportunity for those looking to kickstart their career in customer service.

Responsibilities: - Respond to customer inquiries and provide solutions promptly and effectively through live chat. - Assist customers with product information, technical issues, and other queries. - Escalate complex issues to the appropriate department for resolution. - Maintain records of customer interactions and transactions. - Collaborate with the customer service team to improve overall customer satisfaction.

Requirements: - Strong communication skills and a confident attitude to effectively engage with customers. - Analytical skills to understand customer needs and provide appropriate solutions. - Resilient nature to handle challenging situations and difficult customers. - Ability to thrive in a fast-paced and dynamic work environment. - Basic computer skills and familiarity with live chat software.

Benefits: - Free accommodation for out-of-town employees. - Medical coverage for all employees. - Parental leave for new parents to bond with their child.

Working Environment: At BharatPe, we value energy and adaptability in our work setting. You will be part of a team that is constantly evolving and growing, providing ample opportunities for personal and professional development.

Deadline to Apply: July 5, 2024

Equal Opportunity Statement: BharatPe is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, religion, or any other protected characteristic.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.