₹29,903 - 53,161 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
Zomato is seeking a dynamic individual to join our team as a Live Chat Officer in Bangalore, Karnataka, India. This part-time entry-level position requires at least 1 year of experience in customer service or a related field. The ideal candidate will be resilient, driven, and possess excellent decision-making and strategic planning skills.
Responsibilities: - Respond to customer inquiries via live chat in a timely and professional manner - Provide accurate information about Zomato's products and services - Resolve customer complaints and issues efficiently and effectively - Collaborate with other team members to ensure a seamless customer experience - Identify opportunities for improvement in processes and procedures - Adhere to company policies and procedures at all times
Requirements: - Bachelor's degree in business, communication, or a related field preferred - 1+ years of experience in customer service or a related field - Excellent written and verbal communication skills - Strong problem-solving abilities - Ability to work in a fast-paced environment and multitask effectively - Proficiency in using live chat software and other communication tools
Benefits: - Paid overtime - Company transportation - Free food
Working Environment: At Zomato, we encourage curiosity and questioning to fuel innovation and growth. Our team members are empowered to think creatively and contribute their ideas to help the company succeed.
Deadline to Apply: July 3, 2024
Equal Opportunity Statement: Zomato is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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