Remote Live Chat Representative

As a Remote Live Chat Representative at CarDekho, you will be responsible for providing exceptional customer service through online chat support. This part-time position is based in Delhi, Delhi, IN, and is ideal for individuals with at least 4 years of experience in customer service roles.

Responsibilities: - Engage with customers in real-time through chat to provide assistance with their inquiries or concerns - Resolve customer complaints or issues in a timely and professional manner - Educate customers on products, services, and promotions - Collaborate with other team members to ensure a seamless customer experience - Maintain accurate records of customer interactions and transactions - Stay up-to-date on product knowledge and company policies to effectively assist customers

Requirements: - Excellent written communication skills - Strong attention to detail - Ability to work independently and efficiently - Dedicated and passionate about providing top-notch customer service - Adaptability to handle a variety of customer inquiries - Strong negotiation skills to handle challenging situations - Knowledge of the automotive industry is a plus

Benefits: - Company-provided equipment for remote work - Visa sponsorship for eligible candidates - Free food during working hours - Opportunity to be part of a team that leads the industry with cutting-edge ideas and solutions

Equal Opportunity Statement: CarDekho is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

If you meet the requirements and are interested in this opportunity, please apply by the deadline of July 3, 2024. Join us at CarDekho and be part of a dynamic team that values dedication, passion, and innovation!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.