₹44,855 - 61,468 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
We are looking for a part-time Live Chat Specialist to join our dynamic team at BharatPe in Bangalore, Karnataka, IN. As an Associate Level Live Chat Specialist, you will be responsible for providing excellent customer service through timely responses and resolutions via live chat support.
Responsibilities: - Engage with customers in real-time through the live chat platform to provide support and assistance with any inquiries or issues they may have - Provide accurate and timely information on products and services offered by BharatPe - Troubleshoot technical issues and guide customers through problem-solving steps - Escalate complex issues to the appropriate teams for resolution - Keep detailed records of all customer interactions and transactions - Collaborate with team members to improve processes and enhance the overall customer experience - Stay up-to-date on product knowledge and industry trends to better assist customers
Requirements: - At least 3 years of experience in customer service or a related field - Motivated and independent individual who can work well under pressure - Strong presentation skills and ability to think innovatively - Excellent written and verbal communication skills - Ability to multitask and prioritize tasks effectively - Proficiency in using live chat platforms and other communication tools - Familiarity with CRM software is a plus
Benefits: - Life insurance coverage - Free food provided during work hours - Parental leave for eligible employees
Working Environment: At BharatPe, we strive to pave the way for diversity and inclusivity, creating a culture of belonging where every employee feels valued and respected. We believe in fostering a supportive and collaborative work environment where everyone has the opportunity to thrive and grow.
Deadline to apply: June 7, 2024
Equal Opportunity Statement: BharatPe is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability. All qualified applicants will receive consideration for employment without regard to these factors.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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