Live Chat Specialist - Work from home

Job Description:

Dell Technologies India is looking for a dedicated Live Chat Specialist to work from home in Mumbai, Maharashtra. This is a part-time position ideal for individuals who are looking to gain experience in the tech industry. The ideal candidate should have at least 1 year of experience in customer service or a related field.

Responsibilities: 1. Provide timely and accurate responses to customer inquiries via live chat. 2. Assist customers with product information, troubleshooting, and technical support. 3. Handle customer complaints and resolve issues in a professional and efficient manner. 4. Collaborate with other team members to ensure a seamless customer experience. 5. Keep accurate records of customer interactions and transactions.

Requirements: 1. Resilient and energetic personality traits. 2. Strong communication skills and creativity. 3. Experience in customer service or a related field is preferred. 4. Ability to work independently and manage time effectively. 5. Proficient in using chat software and other communication tools.

Benefits: 1. Retirement plan 2. Medical coverage 3. Life insurance

Working Environment: At Dell Technologies India, we support our employees in their personal and professional development. We strive to create a positive and inclusive work environment where everyone can thrive.

Deadline to Apply: May 18, 2024

Equal Opportunity Statement: Dell Technologies India is an equal opportunity employer and is committed to promoting diversity and inclusivity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.