₹46,516 - 64,790 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
We are looking for a dynamic and enthusiastic Online Call Center Assistant to join our team at Delhivery in Delhi, IN. As an Associate Level Online Call Center Assistant, you will be responsible for providing exceptional customer service to our online customers. This part-time position requires a minimum of 4 years of experience in a similar role.
Responsibilities: - Handle inbound and outbound calls from online customers in a professional and courteous manner - Assist customers with order inquiries, product information, and issue resolution - Provide technical support and troubleshooting for online platform related queries - Work closely with the online team to ensure a seamless customer experience - Collaborate with other departments to escalate and resolve customer issues in a timely manner - Maintain accurate records of customer interactions and transactions - Adhere to company policies and procedures at all times
Requirements: - Must be energetic and resourceful with a positive attitude - Excellent teamwork and people management skills - Previous experience in a call center or customer service role - Strong communication and problem-solving skills - Ability to multitask and prioritize in a fast-paced environment - Proficiency in Microsoft Office and online CRM systems - High school diploma or equivalent required
Benefits: - Vision insurance - Training & professional development opportunities - Gym membership
Equal Opportunity Statement: Delhivery is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability.
If you are a customer service-oriented individual with a passion for teamwork and online platforms, we encourage you to apply for the Online Call Center Assistant position at Delhivery. Deadline to apply is June 12, 2024.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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