Online Chat Support Specialist

PharmEasy, a leading healthcare technology company based in Kolkata, West Bengal, IN, is seeking a part-time Online Chat Support Specialist to join our dynamic team at the Associate Level. This role requires a minimum of 4 years of experience in customer service or a related field.

As an Online Chat Support Specialist at PharmEasy, your primary responsibilities will include responding to customer inquiries and resolving issues via online chat. You will need to have excellent communication skills and be able to effectively manage and support multiple chat conversations simultaneously. The ideal candidate will be adaptable, resilient, and have a strong ability to problem-solve in a fast-paced environment.

In addition to excellent communication skills, candidates must possess strong people management skills and be able to effectively communicate with customers in a professional and courteous manner. A high level of attention to detail and the ability to multitask are also essential for success in this role.

As part of our commitment to our employees, PharmEasy offers a range of benefits including a joining bonus, disability insurance, and opportunities for training and professional development. We are also dedicated to creating a sustainable working environment and are committed to environmental responsibility.

The deadline to apply for this position is May 2, 2024. PharmEasy is an equal opportunity employer and encourages applicants of all backgrounds to apply.

If you are a motivated individual with a passion for customer service and a desire to make a positive impact in the healthcare industry, we encourage you to apply for the Online Chat Support Specialist position at PharmEasy. Join our team and help us revolutionize the way healthcare is delivered.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.