Online Client Relations Associate

Position: Online Client Relations Associate

Company: Dell Technologies India

Location: Bangalore, Karnataka, IN

Job Type: Part-time

Seniority: Entry Level

Years of Experience: 0

Personality Traits: Hardworking, Driven

Soft Skills: Analysis, Time Management

Benefits: Dental Insurance, Visa Sponsorship, Training & Professional Development

Working Environment: Committed to environmental responsibility and sustainable practices.

Deadline to Apply: July 3, 2024

Equal Opportunity Statement: Dell Technologies India is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees.

Job Description:

Dell Technologies India is seeking a motivated and detail-oriented Online Client Relations Associate to join our team in Bangalore, Karnataka. This position is ideal for individuals who are hardworking, driven, and have excellent analytical and time management skills.

Responsibilities: - Respond to client inquiries and provide exceptional customer service through online channels such as email, chat, and social media. - Build and maintain strong relationships with clients to ensure high levels of customer satisfaction. - Collaborate with internal teams to address client needs and resolve issues in a timely manner. - Analyze client feedback and data to identify trends and make recommendations for improvement. - Assist in the development and implementation of online client relations strategies. - Stay up-to-date on industry trends and best practices in online client relations.

Requirements: - Bachelor's degree in Business, Marketing, or related field. - Strong communication and interpersonal skills. - Ability to multitask and prioritize tasks effectively. - Proficiency in Microsoft Office and CRM software. - Knowledge of online customer service platforms and social media channels. - Experience in client relations or customer service is a plus.

If you are passionate about delivering excellent customer service and enjoy working in a dynamic and fast-paced environment, we encourage you to apply for the Online Client Relations Associate position at Dell Technologies India. Join us in our commitment to environmental responsibility and sustainable practices. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.