Online Client Relations Manager

Job Description:

We are seeking a dynamic and energetic Online Client Relations Manager to join our team at Toppr in Kolkata, West Bengal, IN. As the Online Client Relations Manager, you will be responsible for managing and nurturing client relationships through online platforms. This is a part-time position at the Associate Level, requiring at least 5 years of experience in client relations or a related field.

Responsibilities: - Engage with clients through various online channels to address their queries and concerns in a timely manner - Build and maintain strong, long-lasting client relationships - Collaborate with internal teams to ensure client satisfaction and retention - Monitor client feedback and suggest improvements to enhance the client experience - Keep track of client interactions and maintain accurate records in our CRM system - Provide regular updates to clients on new products, services, and promotions - Analyze data to identify trends and opportunities for client engagement and growth

Requirements: - Energetic and resilient personality - Strong teamwork and communication skills - Attention to detail and the ability to multitask effectively - Proven experience in client relations or a related field - Bachelor's degree in Business Administration or a relevant field - Proficiency in online communication platforms and CRM systems

Benefits: - Gym membership - Retirement plan - Visa sponsorship for eligible candidates

Working Environment: At Toppr, we strive to inject a sense of joy and vibrancy into our work environment. We believe in fostering a collaborative and inclusive culture where every team member is valued and respected.

Deadline to Apply: Please submit your application by June 7, 2024.

Equal Opportunity Statement: Toppr is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.