₹44,855 - 63,129 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
Dr. Reddy's Laboratories is seeking a part-time Online Client Relations Specialist to join our team in Delhi, India. This individual will be responsible for managing client relationships through various online platforms and ensuring customer satisfaction. The Online Client Relations Specialist will work closely with the sales and marketing teams to maintain positive interactions with clients and provide exceptional customer service.
Responsibilities: - Interact with clients through various online channels such as email, chat, and social media - Respond to client inquiries in a timely and professional manner - Address client concerns and escalate any issues to the appropriate team members - Collaborate with the sales and marketing teams to identify opportunities for client engagement and upselling - Maintain accurate records of client interactions and transactions - Monitor online reviews and address any negative feedback - Stay up-to-date on industry trends and developments to better serve clients - Collaborate with internal teams to improve the overall client experience
Requirements: - 2 years of experience in a similar role - Passionate about providing exceptional customer service - Confidence in dealing with clients and resolving issues - Strong attention to detail and decision-making skills - Excellent communication and interpersonal skills - Proficient in using online platforms and tools - Ability to work independently and as part of a team - Bachelor's degree in business, marketing, or a related field preferred
Benefits: - Profit sharing - Gym membership - Disability insurance
Working Environment: At Dr. Reddy's Laboratories, we provide an environment where technology is harnessed to drive innovation and efficiency. Our team is dedicated to making a positive impact on the healthcare industry and improving the lives of our clients and customers.
Equal Opportunity Statement: Dr. Reddy's Laboratories is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to building a diverse and inclusive workplace where all employees feel valued and respected.
Deadline to Apply: May 1, 2024
If you meet the requirements and are excited about the opportunity to work with a dynamic team at Dr. Reddy's Laboratories, we encourage you to apply for the Online Client Relations Specialist position today!
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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