₹30,734 - 46,516 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
Quikr is looking for a part-time Online Customer Success Specialist to join our team in Kolkata, West Bengal, IN. This entry-level position requires at least 1 year of experience in a similar role. The ideal candidate will be confident, motivated, possess strong strategic planning skills, and be proficient in research.
Responsibilities: - Build relationships with online customers to ensure their success with our products and services - Provide excellent customer support and resolve any issues in a timely and efficient manner - Proactively monitor customer accounts and identify areas for improvement - Collaborate with cross-functional teams to implement customer success strategies - Analyze customer data and feedback to inform product development and marketing efforts - Conduct regular check-ins with customers to gather feedback and address any concerns - Develop and execute customer success plans to drive retention and engagement
Requirements: - Bachelor's degree in Business, Marketing, or a related field - 1+ years of experience in customer success or a similar role - Strong communication and interpersonal skills - Proficiency in Microsoft Office and CRM software - Ability to work independently and prioritize tasks effectively - Experience with online customer support platforms is a plus
Benefits: - Life insurance coverage - Gym membership reimbursement - Profit-sharing opportunities - A flexible working environment that promotes efficiency and adaptability
Equal Opportunity Statement: Quikr is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability.
Deadline to apply: 2024-07-12
If you meet the qualifications and are excited about this opportunity to join a dynamic team at Quikr, please submit your application today. We look forward to hearing from you!
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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