Online Support Officer

Job Description:

Google India is looking for a part-time Online Support Officer in Delhi, IN. This position is ideal for individuals who are independent, resilient, creative, and innovative. As an Online Support Officer, you will be responsible for providing support to users of Google products and services through online channels such as email, chat, and social media. You will help users troubleshoot issues, answer questions, and provide guidance on how to use various Google tools effectively.

Responsibilities: 1. Respond to user inquiries and provide timely and accurate support through online channels. 2. Troubleshoot technical issues related to Google products and services. 3. Educate users on how to use Google tools efficiently and effectively. 4. Collaborate with internal teams to resolve complex user issues. 5. Document user interactions and feedback to improve support processes. 6. Stay up-to-date on the latest Google products and services.

Requirements: 1. Excellent written and verbal communication skills. 2. Ability to work independently and remain calm under pressure. 3. Strong problem-solving skills and attention to detail. 4. Creativity and innovation in finding solutions to user problems. 5. Basic knowledge of Google products and services. 6. Ability to work part-time hours on a flexible schedule.

Benefits: 1. Free food provided during work hours. 2. Remote work flexibility. 3. Life insurance coverage. 4. Opportunities for growth and development within Google India. 5. A working environment that promotes equality and fairness for all employees.

Equal Opportunity Statement: Google India is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds and are dedicated to providing a fair and supportive environment for all employees.

Deadline to apply: July 3, 2024. Apply now to join our team and help support Google users in India!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.