₹33,226 - 47,347 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
Lendingkart is looking for a part-time Online Support Representative to join our team in Mumbai, Maharashtra. As an Entry Level Online Support Representative, you will be responsible for providing timely and effective customer support via online channels such as live chat, email, and social media.
Responsibilities: 1. Respond to customer inquiries and resolve issues promptly and professionally. 2. Provide product information and assistance with online applications. 3. Assist customers with account management and troubleshooting. 4. Identify and escalate priority issues to the appropriate department. 5. Collaborate with team members to improve customer support processes. 6. Keep accurate records of customer interactions and transactions. 7. Stay up-to-date on company products, policies, and procedures.
Requirements: 1. 1 year of experience in customer service or online support preferred. 2. Motivated and resourceful individual with excellent communication skills. 3. Strong problem-solving abilities and negotiation skills. 4. Ability to work well in a fast-paced, team-oriented environment. 5. Proficiency in using online support tools and software.
Personality Traits: Motivated, resourceful
Soft Skills: Problem-solving, negotiation
Benefits: Gym membership, Paid sick leave, Free food
Working Environment: Thrive in an energetic and rapidly evolving work setting.
Equal Opportunity Statement: Lendingkart is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all team members feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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