Online Web Chat Assistant

Job Description:

Dailyhunt is looking for a dedicated Online Web Chat Assistant to join our team in Bangalore, Karnataka. As an Online Web Chat Assistant, you will be responsible for providing exceptional customer service through online chat support on our website. This is a part-time position ideal for entry-level individuals with at least 1 year of experience.

Responsibilities: - Engage with website visitors through live chat to provide information and support on our products and services - Answer customer inquiries promptly and accurately, resolving issues and escalating when necessary - Conduct research to provide accurate and relevant information to customers - Collaborate with internal teams to address customer concerns and improve the overall customer experience - Maintain a high level of professionalism and customer service at all times

Requirements: - Hardworking and motivated individual with a strong desire to help customers - Excellent critical thinking and analysis skills to quickly assess and address customer needs - Proficient in written communication with a strong command of English - Ability to multitask and prioritize in a fast-paced environment - Previous experience in customer service or online support is a plus

Benefits: - Dental insurance for you and your family - Remote work flexibility for a better work-life balance - Travel and spending expenses covered for work-related activities - Be part of a team that leads the industry through cutting-edge ideas and solutions

Equal Opportunity Statement: Dailyhunt is an equal opportunity employer and values diversity in our workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

If you meet the requirements and are interested in this opportunity as an Online Web Chat Assistant with Dailyhunt, please submit your application by the deadline of June 12, 2024. We look forward to reviewing your application!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.