Remote Support Assistant

Job Description:

One97 Communications is seeking a Remote Support Assistant to join our team in Delhi, IN. This is a part-time entry-level position with zero years of experience required. We are looking for motivated and resilient individuals who possess excellent planning and project management skills.

Responsibilities: - Provide remote support to customers regarding technical issues, product inquiries, and general customer service inquiries - Assist in troubleshooting technical problems and escalate issues as needed - Document and maintain customer records and interactions in our CRM system - Collaborate with cross-functional teams to provide excellent customer support - Ensure timely resolution of customer inquiries and concerns - Assist in creating and maintaining support documentation for internal and external use

Requirements: - Motivated and resilient individual with a strong desire to learn and grow - Excellent planning and project management skills - Proficiency in Microsoft Office Suite and CRM systems - Strong communication and interpersonal skills - Ability to work independently and as part of a team - Willingness to work flexible hours as needed - Ability to adapt to a remote working environment

Benefits: - Visa sponsorship for eligible candidates - Joining bonus upon successful completion of probation period - Vision insurance for all employees - Cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs - Opportunity for career growth and development within the company

Equal Opportunity Statement: One97 Communications is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to building a diverse and inclusive workforce and encourage individuals from all backgrounds to apply.

Deadline to apply: July 5, 2024

If you are a motivated individual with excellent planning and project management skills, we encourage you to apply for the Remote Support Assistant position at One97 Communications. Join our dynamic team and embark on a rewarding career in customer support!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.